Microsoft Dynamics 365

COURSE CODE COURSE TITLE DELIVERY FORMATS EXAM CODE DAYS LIST PRICE OCT NOV DEC JAN FEB MAR REGISTER
MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) MB-910 2 S$1,300 18-19 13-14 17-18 new_outline_btn
MB-210T01 Dynamics 365 for customer engagement for sales MB-210 1 S$600 5 7 4 new_outline_btn
PL-900T00 Microsoft Power Platform Fundamentals PL-900 2 S$1,300 25-26 20-21 10-11 new_outline_btn
PL-100T00 Microsoft Power Platform App Maker PL-100 3 S$1,950 3-5 7-9 new_outline_btn
PL-200T00 Microsoft Power Platform Functional Consultant PL-200 5 S$3,250 24-28 28-4 Mar new_outline_btn
PL-400T00 Microsoft Power Platform Developer PL-400 5 S$3,250 21-25 new_outline_btn
PL-600T00 Power Platform Solution Architect PL-600 4 S$2,600 28-3 Mar new_outline_btn
  • Mobile Sales
  • Account management
  • Social insights
  • Collaborative selling
  • Sales analytics

Your customers know more than ever before – making buying decisions before you can even engage. Your sales team must adapt to the new customer journey – building deeper relationships with customers and personalising every interaction.

With Microsoft Dynamics CRM, we help you reimagine sales around this new customer journey. Your sales reps can zero in, win faster and sell more.

  • Multichannel service
  • Unified Service Desk
  • Enterprise case management
  • Knowledge base

Social and mobile have transformed customers’ service expectations. Customers expect quality, personalised service – on their terms – across the web, social, mobile and phone.

With Microsoft Dynamics CRM, you can earn customers for life by providing relevant, personalised service – at any time and via any channel. Empower your agents with everything that they need at their fingertips to deliver amazing customer service.

  • Campaign management
  • Lead management
  • Marketing resource management
  • Social marketing
  • Marketing analytics

Marketing is changing faster than ever before. Marketers own more of the customer journey and must engage customers in new ways across new channels to deliver amazing experiences, while tracking the results of their marketing investments.

With Microsoft Dynamics Marketing, we help you unleash your marketing potential. You can easily plan, execute and measure campaigns from start to finish. Bring your marketing vision to life – engage customers across channels, build pipeline and demonstrate the impact of your marketing.

  • Microsoft Social Engagement
  • Insights by InsideView
  • Yammer

In today’s social and mobile world, businesses need to move faster and share knowledge more broadly than ever before. They also need to connect to customers on their terms, which increasingly means getting on social.

Microsoft Dynamics CRM enables your sales, service, and marketing teams to deliver amazing customer experiences by empowering them with social tools built right into Microsoft Dynamics CRM.